Question 1

What do I do when a plumbing emergency hits?

Accepted Answer

What do you do when a plumbing emergency hits? The very first thing is to make sure it is safe, and hopefully not getting even worse. Electricity and water do not play well together safely, so if needed turn the power off at the switchboard.

Question 2

Help! How do I turn off the water!

Accepted Answer

You might know the main valve as a stopcock, isolating valve or toby. This is generally found on the property perimeter close to the road, typically under a blue or black cover.

Question 3

Can I unblock the drain myself?

Accepted Answer

If you have a plunger handy you can attempt to clear the clog in your sink, shower or toilet. If it won't plunge away, please do not use chemicals as they rarely get the job done properly and the chemicals can damage the drains.

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